What if I have a question or complaint?
Any questions you may have about Pace can be answered by reading the relevant pension guides or asking for more information.
If you’re a member of Pace DC, you should contact Legal & General. If you have a query regarding benefits in Pace Complete, you should contact the Co-op Pensions Department in the first instance.
Legal & General
For questions about Pace DC
Legal & General Trustee Services Team
Hove BN3 7PY
The Pace DC helpline: 0345 026 8689
Co-op Pensions Department
For questions about Pace Complete
1 Angel Square
Manchester M60 0AG
Phone: 0330 606 1000
If you’re not satisfied with the response you receive, there’s formal dispute resolution procedure. For details and relevant forms, you can contact the Secretary to the Trustees, through the Co-op Pensions Department.